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Work from home

You can access Microsoft Office, your email and various tools to help you work and teach from home. This site gives you all the information you need to get started.

Make sure you’re ready for remote working by setting up Multi-Factor Authentication and familiarising yourself on how to access the university IT services you need for your role from an off-campus location.

Need Help?

Virtual Meetings


Teams provides you with a space to meet and collaborate online; one-to-one, one to many or open to all. But how to connect? That depends on who you want to work with.

The IT Service Desk

The IT Service Desk is the first point of contact for all problems and queries relating to our services and software. Our dedicated team of First Line Support staff have a broad knowledge and in many cases can deal directly with requests.

How we can help

The IT Service Desk is now working remotely, but still taking calls and answering emails. Our dedicated team of First Line Support staff have a broad knowledge and in many cases can deal directly with requests. When this is not possible they will assign it to colleagues in Second Line Support (campus) or specialist teams, whichever is most appropriate.

All queries are given a call reference number which you will see quoted in an acknowledgement email when your call is logged in the system.

Useful links